Return & Exchange Policy
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund.
We cannot cancel the order if the product is already shipped out.
Returns & Exchange
We accept return or exchange of products.
Customers have the right to apply for a return or exchange within 14 days after delivery the product.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return or exchange, we require a receipt or proof of purchase.
Please ask our customer service to make sure you send the package to the right address.
If the return is caused by the consumer, consumer should be responsible for the shipping fee.
The specific fee should be based on the express company you choose.
